Reactivation Button / Routed to Payment or CC Link | Voters

Reactivation Button / Routed to Payment or CC Link

Onica Dimamay

This will allow dunning customers to update the card on file when clicking the Reactivate button whenever they go on account suspension. This will avoid them on purchasing additional Plan and just reactivate or pay for the current subscription they have.

November 6, 2024

Onica Dimamay

Mateusz Wcislo Hello. I just want to tag you here if this is something doable for the customers dashboard. This will help us and the customers avoid genarating dual subscription when going through dunning. We've been experiecing this for a while now but I want to know what you think. Thank you.